Your global relationship manager at TransPerfect is Grace Rentschler - grentschler@transperfect.com.

To streamline the project management process, Perrigo has arranged for all project requests to go through TransPerfect’s electronic job submission system, TransPort. TransPort manages estimates, approvals, submissions, and permanent storage in one central, secure environment on the web, saving you hours of valuable time. If you have any questions about TransPort, please send an email to grentschler@transperfect.com and your dedicated account manager will reach out to you.

TransPerfect can work with any file type. If possible, we recommend for you to send us the source file in its editable version. Common file type requests range from Word, PowerPoint, and Excel, to InDesign, Illustrator, and PDF, to e-learning courses, and more.

Perrigo's preferred partnership with TransPerfect makes working together simple and straightforward!

Requests:
If you are new to requesting translations, please reach out to your TransPerfect global relationship manager, Grace Rentschler, at grentschler@transperfect.com. You can also click the link on this landing page for "TRANSPORT - I NEED AN ACCOUNT," and your email will be directed appropriately. Your relationship manager will help understand your project's requirements and advise on next steps.

Submitting on TransPort:
Once your account on TransPort is up and running, you'll be able to login to upload source files and request a quote. There is a section for project instructions if there are specific project details. Your relationship manager will claim the request and begin working on a quote. You will be notified via email when there is a quote on TransPort ready for your review. After reviewing, you can approve or deny the quote, as well as use the chat function to ask a question or provide feedback. If approved, your TransPerfect rep will get the project kicked off!

In-Country Review:
The in-country review (ICR) phase is an optional step that can be included in translation projects. This process would give Perrigo's native-speaking counterparts an opportunity to review translations and provide preferential edits before finalizing the project. If ICR will be in scope, it is best to let TransPerfect know at project kick-off. Perrigo utilizes the Translation Review Portal (TRP) to facilitate ICR. Simply provide TransPerfect with the name, email address, and language for each reviewer, and TransPerfect will set up a TRP account for them. When the translations are ready for their review, the reviewers will receive an email notification to login and submit their feedback. Our linguists will review the feedback and implement edits in the final deliverables.

Delivery:
When the project is ready for delivery, TransPerfect will deliver on TransPort to the project requestor. Requestors will receive an email when the deliverables are ready to be downloaded. One of the great benefits of TransPort is that the deliverables will be archived on TransPort and accessible forever - no more digging through old archived emails.

Yes, TransPerfect has the most stringent Linguist Certification Program in the industry. Every linguist working on your project

• Must be a native speaker of the target language
• Must provide proof of educational background and experience through either a) college degree and five years of experience in translation, b) advanced degree and three years of professional experience in translation, or c) 10 years of professional experience in translation
• Must document translation or interpretation experience in their area of specialization (at least 5-10 years)

Yes, TransPerfect and Perrigo have a confidentiality agreement in place and this is part of the global contract. You can reach out to your local Procurement lead for further information on this.

Yes, TransPerfect is both ISO 9001:2015 and ISO 17100:2015 certified. We can provide a translation certificate for your translation project upon request (free of charge).